Job Details: Silicon Valley HQ is hiring Customer Service Representatives (CSRs) to provide exceptional support to U.S.-based clients and patients. This full-time role offers 1,000 open positions and is available for a remote setup. We’re seeking candidates with a minimum of 2 years of customer service experience, preferably in the U.S. healthcare industry, who can effectively handle patient inquiries with empathy, accuracy, and professionalism. The ideal candidate is detail-oriented, patient-focused, and knowledgeable about healthcare processes and HIPAA compliance, ensuring every interaction is efficient, compassionate, and compliant.

‍

Job Requirements:

• Minimum of 2 years of experience in a customer service role, preferably in the healthcare industry
• Proven experience handling U.S. clients or healthcare accounts
• Strong verbal and written communication skills
• Familiarity with medical terminology and healthcare procedures
• Knowledge of HIPAA regulations and patient confidentiality standards
  
  

Preferred Skills:

• Empathetic and patient-centered communication style
• Strong multitasking and problem-solving abilities
• Experience with CRM or call management tools
• Ability to collaborate effectively with internal teams such as billing, administration, and technical support

Read more about the role here: https://drive.google.com/file/d/1jD0Rnlcfqdufa79xdT5Ly1r3zBkUEpxI/view?usp=sharing

Apply here: https://forms.gle/kpFT8rLM2gfUDzxh9